Eastern Railway Sealdah



Disaster Management Plans




Safety on Train Operation


Disaster Management Plan


Action Plan Departmentwise


Extract of accident manuals Rules


Location and beat of ART


Schematic Diagram


Code of hooter/siren for ART/ARME


Important letters & circulars


Format for reporting accident


NOTE: Nothing in this Book shall be read as canceling, amending or modifying any General and Subsidiary Rules, Block Working Manual and Accident Manual. In case of any dispute concerned book should be followed.


Safety on Train Operations.


The Division is stretched over the greenery Border of Eastern India adjacent to Bangladesh having two interchange points for freight traffic at Gede and Petrapole. Since partition of India and Pakistan, infiltrations of refuses is continuing who are taking shelters on the bank of railway tracks inviting imposition of speed restrictions to ensure safety on trains operations.


              Safety is a most sensitive issue in train operations. Only one case of untoward incident for unsafe working can lead to a massacre in Railways prestige as a whole, in spite of excellent performance at all fields. Sealdah Division plays a vital role to cater to about 20 lakhs Suburban passenger around Kolkata Metropolitan City with the help of 709 Suburban EMU trains, carrying about 3,500 passengers in each EMU train during peak period. A number of Mail/Exp., Non-Suburban Passenger (BG & NG) train services are also maintained by this Division.


              No amount of modernization can ensure total safety, but at least the human error may be eliminated to the extent of Zero tolerance concerned to safe working of trains enforcing discipline through proper education and guidance of human elements by upgrading the safety consciousness of field staff through vigorous counseling, refreshing knowledge thorough trainings, keeping watch through surprise checks, ambush checks day and night, etc. System is checked through enforced Joint inspections, checking, Safety Audits, etc. at different levels to pinpoint the deficiency for eradicating without delay to avoid short-cut method. Continuous involvement is a must, as most of the accident cases caused due to human failures. The human failures attributed to this Division 66.66 % during 200506 and that of  87.5 % during 2004 05.


             The thrust area has been considered for adequate proper training to the field staff to motivate workforce specially, the Group D staff, as the modernization is continuing in full swing. The Gradation of staff is made through safety quizzes, etc. for grouping to ensure special care. Thus, a Combined Divisional Training School has been set up for training of Operating, Engineering, Signal & Telecommunication and Elec.(TRD) Group D staff at one place with required amenities




M O D E L    RO O M S


and lodging facilities. Model Rooms & On-hand training at fields for better perfection about their job along with Yoga & Meditation, First-Aid, and  Fire Fighting trainings  included  for  improvement  of  mental  strength  &  self  confidence of  trainees for crisis management at home and working places.



C O M B I N E D    C R E W    B O O K I N G    P O I N T



Drivers and Guards Lobbies at Sealdah have been converted into a Combined Computerized Lobby incorporating Trouble Shooting techniques, Rules, Procedures, Notices, etc. for better interactions.  Combined computerized management system is permitting Sign-On to a Running Staff on observance of formalities only and then to Sign-Off also.


                 To eliminate the human failures concerned to Train Running Staff and Train Passing Staff, regular counseling on Rules & procedures are ensured, Interactive Safety Seminars, Safety Meetings involving concerned Officers, Supervisors are conducted. Recordings of irregularities by Drivers in the Track Defect & Signal Defect Registers are checked for appropriate action and remarks are kept therein.


                To provide homely atmosphere at the Running Rooms, all sorts of amenities such as cooked foods, purified water, water coolers, water geysers, good quality linens, magazines, newspapers etc. provided maintaining a high standard cleanliness with Tele-communication, Stand-by Power Supply etc. facilities for their outstation rest.



                                                            Diamond Harbour                              Lakshmikantapur                             Ranaghat Jn.   



               Effective implementation of Standardized Brake Van Equipment in Passenger carrying conventional trains as per directives of Rly. Board has been made by Divisional invented system of Bolting and Sealing of Cup Board provided in Guards Cab of all LRRMs/SLRs having Primary Maintenance population of 101, ensuring front Guards Cab Bolting and Sealing  to prevent missing problems of the Equipment en-route and to prevent entry of unauthorized person.





       Sealdah Station Board         Encroachers                Brake Van Equipment       Bolted Sealed Cup                                                   


                      This invented system avoids transshipment of the equipment from one SLR to another SLR at terminal.


               The Division has invented users friendly, handy, trouble-free, low cost effective, Metal-bodied 03 Dry Cells operated Tri-colour Torch cum LED based Flashing type Red & Green Hand Signal Lamp and put into service, as additional, to get the users reports. Users are happy with the invented equipment and accordingly the equipment has been sent to RDSO/LKO to get clearance, prior to use of this essential Safety Equipment at all fields, based on the commendable performance reports received from the users.


               Disaster Management Drills are organized at intervals to keep our ART/ARMV Staff and the Divisional Voluntary Organizations well confident to discharge their duties during actual crisis.





D I S A S T E R     M A N A G E M E N T     D R I L L S




2          Definition : A Disaster is a sudden calamity leading to deep distress affecting men and      machinery. Many of the accidents/incidents detailed in the Accident Manual lead to distress but      only those would come under the purview of disaster where the extent of distress affecting passengers is acute.


2.1.1        types of Disaster may be as under


            Natural  :: Flood, Cyclone, Earthquake, Drought.  

            Manmade:: Chemical/nuclear leaks, Accidents ( Air, Rail, Road, Water)


1.1              Train accidents : The following classes of accidents normally cause disaster


a)         Collision : 

            Class A1 Collisions involving a train carrying passengers resulting in loss of human life and / or grievous hurt and/or damage to property to the value of Rs. 25,00,000/- or over and / or interruption to any important through line of communication for at least 24 hours.


b)         Derailment :


            Class D1 Derailment of a train carrying passengers resulting in loss of human life and / or grievous hurt and / or damage to property to the value of Rs. 25,00,000/- or above and / or interruption to any important through line of communication for at least 24 hours.


c)         Fire in train :


            Class B1 Fire or explosion in a train carrying passengers resulting in (i) loss of human life and / or grievous hurt and / or (ii) damage to Railway property of the value exceeding Rs. 25,00,000/- and / or (iii) interruption of any important through line of communication for at least 24 hours.


d)         Level Crossing :

            Class  C1 Trains carrying passengers running into road traffic and / or road / traffic running into such trains at manned level crossings resulting in (i) loss of human life and / or grievous hurt and / or (ii) damage to Railway property and / or (iii) interruption to traffic is more than the threshold


1.2              In addition to what is laid down in the Accident Manual or any other Manuals, the concerned Hd. Qrs. as well as Divisional level officials will ensure that instructions given below are also followed strictly :



1.2.1        On receipt of information about an accident involving casualties, instructions will be given by CPTM immediately to form  Hd. Qrs. Spl. at HWH.







At Divisional Level:      


1.3.8        DRM, CMS & Doctors, Sr DME, Sr DCM, Sr DEE/TRD, Sr DSTE,SR.DSO/DSO, DSC/RPF, Sr DPO, PRO/PRI with Photographer should reach the site by the quickest possible means but in any case not later than the Medical Relief Train (ARME).  No ARME will be detained for any officer (except doctors) or on any other account.


1.3.9    ADRM,  Sr SR.DOM/DOM, Sr DEN/DEN,  DSTE,  DME,  DCM,  DPO,  Sr DMO, ASC/RPF will rush to the  Divl. Control immediately on getting the first information  and organize relief and   rescue in best possible manner prior to arrival of ARME at site.


1.3.10    Nearest 4 to 5 even more ARMEs & ARTs should immediately  be ordered irrespective of Divn./Rly.  140 T cranes should also be ordered in such a manner that at least 2 such cranes are available at site, one at each end,  so that these may be utilized to tackle coaches/wagons to extract injured/dead persons.


1.3.11    Concerned Civil,  Army, Air Force & Naval authorities including Fire Brigade & NGOs  be intimated immediately by the divisional control for arranging rescue & relief of injured passengers.


1.3.12    The staff who are safe on the train( which is involved in accident) and nearest station staff be instructed to take immediate action at site for rescue  and  relief  of  passengers in the best possible manner taking assistance of the nearby people/villagers/local doctors etc.  Each Stn. Master will have the list of doctors & important persons of the local area.  These persons should be informed immediately for providing on the spot assistance in the best possible manner.  The SM will also keep a list of availability of generators, petromaxes, cranes, bulldozers etc. so that the same are arranged quickly at the accident site. 


1.3.13    Branch Officers will call their on line and Hqrs. supervisors/Inspectors to report at the place as instructed by the Branch Officer. Officers & Supervisors of the nearest stations be instructed to rush to site and render all possible assistance.  


1.3.14  On  reaching  site,  following  action  will   be taken  by the  respective Branch Officers quickly


Medical : 


Doctors on reaching site will take immediate action for rescue & relief of injured/dead persons as per their Medical Manual.  They will also ensure keeping full details of the injured/dead persons e.g. time, coach & berth numbers from where taken out, time of dispatch to hospital, details of hospital, nature of injuries etc.  Photographs of injured & dead persons should also be taken. 


Staff of St. John Ambulance & Rovers be also taken to site.


Mechanical : 


 All necessary assistance be immediately provided to medical team for rescue  and relief work through cold/gas cutting, lifting of coaches with jack/crane or any other help asked for. ART should be well equipped for rescue and relief operations to meet fundamental requirement including tents in required numbers.


Commercial :     


All commercial staff will concentrate on the following two most important  aspects :-


            i)  Assisting doctors & para medical staff in taking care of injured persons.


ii)  In taking care of unhurt passengers , following aspects be  specially taken care   of  -


a)      assisting passengers in informing their relatives,


b)      getting their luggage taken out from coaches and shifting it to the relief passenger special through porters & other staff available at site.


c)     providing them water tea/coffee, snacks etc.,


d)      get the tents installed  with sufficient chairs etc. for the passengers by the Engg. Dept.


e)      getting the passengers  photographed & transmitted through the PC to Divisional & Hqrs. controls.


iii)   For performing the above duties, lady staff from TC/BC etc. should be deployed, as required, to deal with lady passengers.


Sr. DCM will nominate staff separately for the above mentioned  aspects (i) and (ii).


1.         Divisional Control to  make arrangements for drinking water, tea/ coffee,  snacks, food etc.  from Departmental /outside catering services. This should be done by the Divl. Control even before the arrival of ARME.


2.         The Divl. Control should rush the first available passenger rakes to site as Pass. Relief Spl.  One Officer or Inspector should be deputed on each of the special trains to co-ordinate & for taking care of passengers needs.  Maximum No. of Commercial & Engg. staff available should come to site  with the  relief special  to assist in shifting of passengers and their luggage.


3.      Arrangements be made at intermediate stations to provide  water, tea, food etc. on the Passenger Relief Special.


4.         Divl. Control should order on priority for arranging Ice, Coffins for dead bodies.  Coffins will be arranged by Divl. control through Engg. branch  on written memo of DCM/Sr.SR.DOM/DOM. 

5.                  Divl. control will arrange for opening of the Public STD booths    available nearby the site if these are closed.


6.                  Ex-gratia payments  be arranged in time.




Public Relations



1.              Media Camp will be set up by the Divl. PRO/PRI immediately after the arrival of ARME/ART.

2          Any information to the media should be given with approval of the officer in charge of site.


3.         Extensive photography be undertaken (through the Digital as well as Video Camera) of the passengers both injured and unhurt so that the same can be relayed through e-mail to Divl. Control & Hqrs. Emergency Control for putting the same on the TV channels. 




1.         The whole area be lighted immediately on arrival of ARME if it is night time.


2.         Electrical plugs be provided by Sr.DEE/G for installing PCs & FAX machines at site  by Sr. DSTE.




1)         DSC will immediately get the site cordoned off and protect the  passengers   luggage and personal belongings.


2)         On-looking crowd be kept away from the work spot so that there is no obstruction in the rescue & relief work.  For this extensive use of red and white tape be made. 

3)         RPF staff should also use mega mikes for controlling. 


4)         RPF will keep unclaimed luggage in their safe custody or deposit with Civil authorities with proper record.


5)         Lady RPF constables should be nominated to attend sites of accidents for dealing with lady passengers and their lady relatives.


Signal & Telecom


1)         Sufficient No. of Mega Mikes & Walkie Talkie, VHF sets be  provided immediately on arrival for rescue and relief work.


2)         All clues of accident including the lever/panel position be preserved & recorded.


3)         Rly. & DOT ( with STD) phones in maximum possible number be arranged at site and at adjacent stations by coordinating with DOT authorities. Sufficient cables should be brought along with ARME & ART for this purpose. Site STD booth be set up in the  least possible time. DRM will ensure that the communication  center at site is regularly manned by an Asstt. Officer & TCI.


4)         Maximum number of satellite/cellular phones be arranged even from adjoining divisions.


5)         Centralised mike system be installed as early as possible with speakers provided at required locations ( As per scheme given in Engg. item - 3).


6)         FAX & PCs will be installed at site as early as practicable.  Arrangements will be made to put the names of safe, injured & dead persons on Rly. website for information of the public.


7)         STD equipped telephone should be made available to passengers to communicate with their relatives ( Rly. Bd.s letter No. 93/Safety-I/6/1 dt. 02-11-93).


8)         Station Masters can hire a few cellular phones in case of passenger train accidents to meet the needs of stranded passengers, wherever cellular phone connectivity is available. The stranded passengers should be permitted to use these phone free of charge. ( Rly. Bd.s letter No. 2002/Tele/TN/1 dt. 12-5-03 ).


9)         Sr. DSTE should prepare a map of the Division showing the areas where cell phone is operative / available.


10)       Sr. DSTE should set up machinery to hire sufficient number of cell phones for emergencies.


11)       These cell phones should be used to convey information regarding the safety of passengers to their friends and relatives




1.            Assist Medical & Commercial teams in rescue and relief operation and in transportation of passengers & their luggage in passenger relief special.


2.                  Ensure prevention of all the clues regarding track, bridge or any aspect concerning the engineering branch.


3.         On arrival of ARME/ART, tents available therein, and arrangement of tents to be provided as  under :-


a)                                                                          For passengers

For Command Central

b)                                                                              For relatives

c)                                                                             For Catering staff

d)                                                                         For STD booth

e)                                                                              For Medical  First Aid

f)                                                                              For communication center

g)                                                                           For Media Centre.


Later on bigger tents from outside sources should also be arranged for staff etc. if the site operation is expected to extend for more than 24 hours or so.


4.         To assess the Engg. material required for restoration and inform control for arranging the same. 








1.      It is important that all ART, ARME, Engg. Group D staff, Commercial staff  at site are in full uniform.  All doctors should also wear their dress as per laid down instructions.


2Sufficient No. of orange coloured jackets & hats with Railway  and   Division inscribed on it should be stocked  in ART which should be given to staff working at site so that Railwaymen are visible at site all over.


3.                  All    Relative    Special    Trains   starting from any Divn. should invariably be under the charge of an Officer of that Division with sufficient number of staff/supervisors.  The Officer will conduct the relatives and co-ordinate with site & hospital officials on their behalf.  He will also make arrangements for their food etc. both on run as well at site.  For this he may take the help of site officials or any other source.


4.                 No special train carrying injured passengers will be detained any where and will take precedence over other trains.


5         CPRO will arrange to issue updated bulletins for Press and Channels every 4 to 6 hours or even more frequently if required.


6.                  Any adverse publicity in media should immediately be brought to the notice of site in charge by CPRO for taking further action in respect of such items.


7.         The details of passengers involved in Reserved coaches be taken out from the Reservations Charts/Reservation Slips from various Reservation offices concerned immediately after the accident by Hqrs. Emergency Control (CCM) for intimation to the relatives of affected persons.



Immediate Measures for enhancing ARME/ART capability


1          Each ART will have a cold cutting equipment as ARME has  already been provided with this equipment.


2.                  Each ARME will have a laptop which will be kept with DRM.


3.                  ART will have a more effective site illumination system which will be procured by the electrical branch on urgent basis.


4.                  Sr.DSTE will ensure that at least one Km long telecom cable is available in the ART all the time.





A.         Boards letter No.89/Safety-1/4/3 dt.4.3.89


1.                  All Railwaymen traveling in a train involved in accident should report immediately to the guard.


2.                  All staff at accident site should wear arm bands. Accordingly all passenger carrying train should be provided with 10 arm bands, to be kept with guard.


3.                  A permanent check-list to be displayed in all SLRs regarding duties of guard during an accident.


4.                  Division should nominate controlling stations in each section of their jurisdiction. SMs of these controlling stations on receiving information of accidents will rush to the site of accident with his staff.


5.                  Every Railway should have fully equipped road ambulance vans in identified areas where a good road infrastructure has developed.


6.                  A minimum No. of two telephones with STD facility should be provided in the control. Facsimile facilities should also be provided in the division.


7.             All ARME, scale I should be provided with cold cutting equipment and should be periodically tested, as also staff in sufficient number should be trained in handling this equipment.


8.                  Relief train should be given over riding priority with stranded passengers.









Operating Department


1. Reporting of accident :


a) i)Guard : Immediately after an accident to a   train


   ii) Engine Crew after an accident to a train

b) Station Manager of both sides of the affected section and Controlling Station Manager.    Immediately after getting the information


c) Section Controller : On getting the information,


d) Chief Controller / Dy. Controller : On getting information from Section Controller,

e) Safety Officers of the Division : On getting an accident information,


f) Officer-in-Charge of Control Office :


g) Hd. Quarters Emergency Control


Electrical Department


a) Traction Power Controller :


b) Traction Loco Controller :


c) Divisional Electrical Officers :


Mechanical Department


a) Power Control : On getting information of an accident.


b) Divisional Mech. Officers. : On getting  information of an accident

i)   Calling of Relief Train


ii)  Assistance required


iii) Despatch of R.T & M V


Accident Manager :


  Seniormost railway personnel present at the site of the accident shall be designated as Accident Manager.


A) Rescue Operation :


    Mechanical Officers 


    Medical Officer 


B)  Relief Operation :


Commercial Department


a) Divisional Commercial Officers and others 


Medical Department


a) Divisional Medical Officer :


a) Security Officers


b) Crowd control : Divisional Security officers 


c) State Police Clearance and restoration : Security Dept.


Telecommunication Department


a) Divisional Signalling and Telecom. Officers 




C) Restoration Operation


Rolling Stock:  ( Mech. Department )


a)  Divisional Mech. Officers 

b) Fixed structure (OHE) (Elec. Dept.): Divisional Electrical Officers 


c) Track:

  i) Divisional Engineering Officers 


d) Signalling System :


  i) Divisional Signalling and Telecom. Officer


Maintenance of SPART / ART and ARMV Rolling Stock / BD Crane including Rail cum road and road mobile emergency vehicle:  


Maintenance of equipments in SPART / ART / ARMV - Mechanical Dept., Medical Dept., Engineering . Dept.,  Electrical Dept.,  S&T Dept.,


Media Management at site:



Check list of the Officers and Supervisors :





Act as per rule No. 3.02 of Accident Manual.



Act as per rule No. 3.03 of Accident Manual.

Act as per rule 3.08 of Accident Manual.




Act as per rule 3.15 of Accident Manual.


Act as per rule No. 3.16 of Accident Manual.



Act as per rules 3.14 of Accident Manual.


Act as per rule 3.20 of Accident Manual.


Act as per rule No. 3.24 of Accident Manual.





Act as per rule 3.18 of Accident Manual.

Act as per rule 3.19 of Accident Manual.


Act as per rule 3.21 of Accident Manual.


Act as per rule 3.17, 5.10 and 5.18 of Accident Manual.


Act as per rule 3.22 of Accident Manual.


Act as per rule No. 5.08 of Accident Manual.


 Act as per rule No. 5.09 of Accident Manual.




Act as per rules 3.06 and 3.07 of the Accident Manual.





Act as per rule 3.22 (v) of Accident Manual.


Act as per rule 3.10 of Accident Manual.






Act as per rule No. 3.11 of Accident Manual.





Act as per rule 3.10 of Accident Manual.



Act as per rule 3.09 of Accident Manual.



Acts as per rules no. 3.09 and 5.23 of Accident









Act as per rule 3.13 of Accident Manual.


Act as per rule No. 3.12 of Accident Manual.






Act as per rule 3.22 of Accident Manual.

Act as per rule 3.21 of Accident Manual.


Act as per rule 3.23 of Accident Manual.




Act as per rule 3.13 of the Accident Manual.


Act as per rule No. 5.21 of Accident Manual.




Act as per rule 5.21 of the Accident Manual.






Accident Manager shall be the chief spokesman at site.


A) First Officer reaching the site of accident -


(i) He swill ensure protection to the line / lines.


(ii) Attention to the injured should be on top priority.


(iii) Sufficient number of First Aid Box in train and from the stations shall be arranged for rendering relief to the injured.


(iv) He will arrange for security of luggage.















Extracts of Accident Manual



3.02          DUTIES OF ENGINE CREW -


Immediately after an accident takes place, the Engine crew shall -


i)    protect the adjoining line/lines and the front portion of the train as prescribed in General and Subsidiary Rules 6.03 taking the assistance of any qualified staff, if available at site.

ii)   take such technical precaution as may be necessary or as prescribed by special instructions to render  his locomotive safe.

iii)   render all possible assistance to the Accident Manager in relief measures to the injured and particularly in the assessment of damage to the Rolling Stock or locomotive and the nature of assistance required.

iv)  take action as detailed in paragraph 4.04 of Chapter IV in case of a suspected  sabotage.

v)   take action to stop train passing on the other line by means of red had signal, flasher light, fusee etc. in case of double / triple / quadruple section. `



Relief operation will be organized immediately for which Accident Manager shall -

i)    collect Railwaymen, Volunteers, Doctors and First-Aiders.

ii)   allot duties to Railway staff, police, military and the security staff present at site and fix the priority of tasks.

iii)   arrange rescue of passengers from the affected coaches and render First-aid and medical assistance.

iv)  arrange for evacuation of the injured by the fastest available means to the nearest medical center, if necessary, by hiring private transport, the payment of which will be made from the station earnings.

v)   ensure with the help of available staff and volunteers that belongings of the affected passengers are safely preserved for further disposal.

vi)  ensure that authentic and correct information is passed on to the Control promptly to avoid any controversy.


vii)  pay attention to the needs of passengers involved / stranded due to the accident such as, drinking water, tea, snacks, food / food packet etc. at Railways cost to be paid from station earnings.

viii)maintain telephone contact with the Divisional Headquarters and depute necessary officers / staff for this purpose.


3.07    duties of the seniormost officer of the division -


On arrival of the Divisional Officers, the seniormost Officers shall take over the responsibility of the Accident Manager. In addition to continuing the activities mentioned under 3.06, he shall -

(i)         co-ordinate and supervise the work of staff of various Departments in relief and restoration activities. For this purpose a relief station should be started close to the site with walkie talkie communication facilities with the person in-charge of all the various functions, such as, Medical Civil Engg., Mechanical Engg. etc. at the site.

(ii)        ensure that proper communication facility is set up by the seniormost officers of the Signal and Telecom. Department with the Control and arrange to relay all relevant information from time to time.

(iii)       arrange to install a P&T Telephone with STD facilities, if possible, by the seniormost officer of the Signal and Telecom. Department from where the passengers are to be permitted freely to talk to their friends and relations. If that is not possible, message from passenger to their friends and relations should be communication through the Control office.

(iv)       ensure that the Railway Doctors have taken over complete charge of treatment of the injured and have prepared the list of casualties indicating their names, addresses and  nature of injury and have these information relayed to the Control. In case of any death, identity has to be established and the relatives are to be informed. If the entire picture is not available at a time, information may be relayed in installments.

(v)        arrange to shift quickly the injured to the nearby hospitals, health centers etc. The entire expenditure on transport and treatment is to be borne by the Railways.


(vi)       make an assessment of the extent of damage, probable detention to traffic, assistance required, prima-facie cause of the accident and depute officers and staff for specific duties.

(vii)      ensure that Officers / Supervisors of Commercial Department make all arrangements for transshipment of passengers and their luggage in case of necessity and payments, if necessary, be made from station earnings. If road transport has to be used for transshipment of passengers, payments will be made from the station earnings.



Station Masters of both sides of the affected section/Controller Station Master shall.-

(i)                  ensure that no other train enters into the affected section. On double line, commutators of the block instruments controlling affected section should be locked in Train on Line position whenever possible.

(ii)                advise the control immediately of the accident indicating the nature of medical aid and other assistance required and record the time of first information received in the Station Diary. If the station is not on controlled section or if the control telephone is inoperative, they must relay the information by any other means, such as, telegraph, if available at Station, P&T telephone, available either at station or nearby, message through the staff of outgoing train if any, or any light engine if available, or any other means.

(iii)               collect as many staff as possible (Except essential train passing staff) either on duty or off duty, local doctors including private practitioners on payment, non-railway porters, if available at the station on payment and rush to the site of accident for assisting in rescue operation. He will use any means of transport available including Push Trolleys or private road transport, on hire, a light engine, if available, or an engine detached from a train, etc. For the payment to the porters, private medical practitioners and also for the hiring of the vehicles, as mentioned above, he will withdraw cash from station earnings. He will collect and carry with him as much as drinking water as possible. He will distribute the Arm-bands for; identification to all the Railwaymen accompanying him to the site.


(iv)              remain n duty at site for taking orders from the Control and the Accident Manager till relief and restoration work are completed or till the Accident Manager permits them to return to their Station.




(a)  DSC with ASC and RPF staff will rush to the site of accident. Instructions by designation with alternatives to cover the absence of any officer in this respect may be issued by DRM. At the site, the Security Officers are to report to the Accident Manager and shall -

i)          assist in the matter of relief and restoration work.

ii)         ensure that all wreckage and debris are untouched until the enquiry / investigation is completed. In the case of accident due to explosion, the materials should be kept intact except in so far as their removal maybe necessary for the rescue of injured persons and the recovery of dead bodies, until the Chief Inspector of explosives or his representative has completed his enquiry.

iii) arrange to contact local GRP or Civil police to ensure that the accident has also been reported to them.

iv)        cordon the area from public to ensure that the relief operations are not interfered by the crown.

v)         look after the luggage and belongings of the passengers of the ill-fated train. They should take control of the site for protecting unclaimed property and Railway property.

vi)        preserve all clues and obtain clearance from the Civil police for starting restoration work.

vii)        keep liaison with the GRP, Civil police and Medical Officers for disposal of dead body, if any, etc.




DRM shall issue separate instructions nominating the Medical Officers visiting to the site of accident and those who shall remain at Divisional hospital as per priority list.


Medical Officers nominated for the site shall -


i)          rush to the site of accident by quickest means. Accident Relief Medical Van / Road Medical Van is to be dispatched immediately as laid down in para 5.10 and 5.11.


ii)         take over complete charge of treatment of the injured passengers. If non-railway doctors are already attending the injured at the site, co-ordinate their activities so as to ensure that the best medical treatment is given. Render First-Aid to as many injured passengers as possible immediately at the site with the help of other First Aiders trained persons available at site.


iii)         set up a temporary field dressing room, if required, by making use of any accommodation belonging to the Railway, for example Refreshment room or Waiting room or Retiring room, etc.


iv)        decide quickly the medical centers where the injured persons are to be shifted and co-ordinate with the Accident Manager to make arrangement for shifting.


v)         assess the help or assistance required from Divisional Headquarters, neighbouring Divisions or Railway / non-Railway hospitals and arrange to inform them quickly about the assistance required.


vi)        visit hospitals and other medical centers where the injured are admitted to see their progress and relay this information to Divisional Control as well as HQ Emergency Control. Cost of medicines for the victims taken to the hospitals  (Railway or non-Railway) Medical Centres etc. is to be borne by the Railway.


vii)        prepare a list of casualties indicating the name, age, sex, nature of injury, classification of injury i.e. grievous or minor etc. address, telephone numbers, if any. Regarding the death, the details, such as, name and address has to be established in co-ordination with the Commercial Officer at site.


viii)       report in detail the progress of relief work to the Divisional Control as well as HQ from time to time.


ix)        dead bodies at the site of accident should be handled with dignity and respect and proper arrangement should be made for keeping such bodies at the site covered with white sheets before their final disposal. Photograph of non-identified bodies should be taken. Dead bodies are to be shifted from the site and handed over to the Civil Police authorities as quickly as possible with a memo. All assistance to be provided to the police including the cost for shifting the dead bodies from the site of accident.




a)         On getting the information of a serious accident, Sr. DCS with nominated Commercial Officers and Commercial Inspectors will rush to the site and DCS/ACS will remain posted in Control Office. Instructions by designation with alternatives to cover absence of any officer in this respect may be issued by DRMs.


b)         The Commercial Officer at the site shall -


(i)         render all assistance to the Accident Manager in rescue and relief operation to the injured persons and look after the needs of all passengers. The duties of the Commercial Inspectors and other Commercial staff available at site will also be allotted by him.


(ii)        arrange supply and distribute food, snacks, beverage, etc. free of cost to all the passengers. These items are to be rushed from various stations and for ensuring timely and adequate supplies, he should liaise with the Commercial Officers deployed at the Control  Office.


(iii)       watch that the catering staff traveling in the train or working at the site of accident or any other person supplying food, beverage etc, do not exploit the stranded passengers taking advantages of the situation.

            (iv)       co-ordinate with the Railway doctors and compile the list of casualties indicating their names, addresses, nature of injury, age, sex etc., and have the information relayed to the Commercial Officer deployed at the Control for onward dispatch. 

            (v)        arrange to send immediate messages to the relatives of those killed as also the injured either directly, if possible, or through the Control, and receive messages from the relatives and friends of passengers killed/injured.

            (vi)       ensure withdrawal from station earnings for meeting expenses at the site of accident.

            (vii)      arrange for ex-gratia payment to the injured passengers and relatives of dead passengers.

            (viii)      arrange adequate transport, porters and Commercial staff to transship the luggage of the marooned passengers. Similar arrangement for transshipment of parcel which have been unloaded should be recorded with full details and arrangement of safe custody made.

            (ix)       inform Commercial Officer in Control for necessary liaison with Transport Authority in case of the marooned passengers are to be transported by bus.

            c)         Commercial Officer deployed at the Control shall -

            (i)         arrange to send drinking water, food snacks, beverage, etc., at the site from other situation.

            (ii)        arrange to relay the list of casualties including the names, addresses, age, sex, nature of injury, etc. as received from the Commercial Officer at site to the Emergency Control at HQRS, adjoining Division/Railway over which the train was scheduled to run, the terminals and the stations where the train was scheduled to stop.

            (iii)       co-ordinate with the Commercial Officer at site and arrange any other assistance required.

            (iv)       co-ordinate with the Chief Public Relation Officer and supply all information required by him.

            (v)        arrange for opening of Enquiry Offices at terminal station as well as at important stations enroute manned by additional staff to

(a)   announce details of train(s) cancelled/diverted terminated short of destination.

(b)   exhibit the list of injured and dead passengers and hospitals to which they have been admitted.

(c)   arrange for  transport of marooned passengers, if asked for.


(vi)     arrange for opening of counters at important stations for refund.


(vii)   arrange for ex-gratia payment to the injured passengers and relatives of dead passengers who have not been paid by the Commercial officer at site.




(a)        On getting information of a serious passenger train accident, the Sr.DPO/DPO with nominated Personnel Officers and Welfare Inspectors of the division will rush to the site. The DPO/nominated APO will go to the control office. Instructions by designation with alternative arrangements to cover the absence of any officer may be issued by the DRM.


(b)  Personnel Officers at the site shall


(i)         render all possible assistance to the Accident Manager in rescue and relief operation of the injured persons and look after the need of passengers, as directed by the Accident Manager.


(ii)        try to obtain written statement with names and addresses of independent witnesses, who may volunteer to give the same on their own regarding the accident and then pass on the information to the Accident Manager. This action, however, should not interfere with (i) above,


(iii)       keep liaison with the Commercial officers at the site and assist them for collection of names, addresses, nature of injury of the casualty and communication of the details to the control office. From the control office the relatives of the affected passengers, who are Railwaymen, should be advised by the DPO/APO, if necessary, by deputing Welfare Inspectors. As regards non-railway passengers affected in the accident, the Personnel officers will give necessary assistance to the Commercial officers in advising the relatives, etc.


(iv)       assist doctors in the hospitals for arranging medicine etc., to the injured passengers as per request made by the doctor-in-charge, till the injured persons are discharged from the hospital,


(v)        assist officers of the Commercial department for payment of ex-gratia to the injured and relatives of the dead passengers and will also keep an account of all payments made,


(vi)       make arrangements for issue of necessary passes as per rules mentioned in 5.34 to the relatives of the dead/injured passengers.



(d)               On receipt of information of a serious accident, the Sr.DSTE with his Inspectors will rush to the site of accident and a DSTE/ASTE will go to the Control Office. Instructions by designations with alternative arrangements to cover absence of any Officer may be issued by DRM.


(e)               The Telecommunication Officer visiting the site shall-


(i)                  render all assistance to the Accident Manager in rescue operation.


(ii)                ensure installation of a Railway phone and a P&T telephone if possible with STD facilities. A register should be opened to log the nature of calls made, duration, etc. in case of installation of a P&T phone with STD facilities.


(iii)               depute one inspector for manning the telephones till  full restoration has been achieved.


(iv)              arrange to ensure connection with the required person.




(A)       SR.DSO/DSO with Safety Counsellors and TIs will rush to the site of accident. DRM shall issue separate instructions as per priority list in case DSDO is out of station. they are to report to the Accident Manager and shall -


(i)         assist in the matter of relief and restoration work.

(ii)        try to find out the cause of accident and should also preserve the clues, if available on the accident for future enquiry.

(iii)       keep constant touch with all other Departmental officers at the site and relay progress report frequently to the Divisional Control office for onward dispatch to HQ and Railway Board.

(iv)       collect the following important information with the assistance of other inspectors present -


(a)        the condition of the track, with special reference to alignment, gauge cross-levels, curvature, super elevation and rail head wear.

(b)        the condition of rolling stock with special reference to brake power.

(c)        the position of block instruments, signals, points, point levers, indicators and keys.


NOTE - Any signal, Brakevan or disc signal lamps, if not alight during darkness, should, when possible, be opened to ascertain if there is a burner and kerosene oil inside and the temperature felt by hand to ascertain if it was alight shortly before.


(d)        mark on sleepers and rails.


(e)        position of derailed vehicle. A rough sketch showing the position of derailed vehicles, marks on sleepers etc. should be made where possible.


                (v)        seize the Train Signal Register, Private Number Sheet, the Line Admission / Departure Book and relevant records, if the accident has occurred within a station yard, also record the names of persons in whose possession  each Line-badge, if in use, and obtain statements of station staff concerned, if necessary.


            (vi)       note the position of detached or broken parts of permanent way or rolling stock and secure these parts for production at the enquiry and preserve similarly sleepers and rails bearing marks of wheels, specially between points of mount and drop. If, however, the accident is suspected to be the result of sabotage, none of these objects must be disturbed until a thorough examination by police ( please see Chapter - iv ) containing instructions in case of sabotage ).


            (vii)      arrange taking of photographs of important  features in all cases of very serious accidents specially when sabotage is suspected. Photographs showing the position of derailed vehicles, loose permanent way and engine fittings, dents on rails, etc. are very useful in facilitating the Enquiry Committee to arrive at the cause of the accident.


(B)       AOM(S) of the Division should rush to the Control and shall -


            (i)         collect the detailed report of the accident and relay the same to the Headquarters.


            (ii)        keep constant touch with SR.DSO/DSO / Accident Manager at site and relay the progress report whenever available to the Headquarters.


            (iii)       open a Log  Book in the Control Office for keeping the details of the accident and progress report.


            (iv)       chase the assistance required from the site in consultation with other  Departments.


3.15     DUTIES OF SECTION CONTROLLER - When a Section Controller is informed of a serious accident on his section, he shall -

            (i)         apprise the Deputy Controller of the available particulars of the accident and the nature of assistance required.

            (ii)        arrange for a clear passage of the Medical Van or Break down train giving them precedence over all other trains.

            (iii)       advise the Transportation Inspector and the Controlling Station Master to proceed by first means to the site of the accident.

            (iv)       obtain further details with regard to the extent of damage so that necessary permanent way fittings etc. can be arranged to be transported to the site of the accident.

            (v)        obtain from a responsible official at site the time that is likely to be taken for clearing and repairing the permanent way so that time by which the line will be available for traffic can be assessed.

            (vi)       regulate trains on the section as required, keeping loop lines clear on either side of the affected section for breakdown and evacuation operations.

            (vii)      arrange for quick passage of the Tower Wagon / Motor Trolley with similar preference like the breakdown train in the event of their being required at the site of accident.



            Each Division will specifically define the duties of the Chief Controller/Dy. Chief Controller by designation so that all the activities mentioned below are done simultaneously without any loss of time. The Chief Controller/Dy. Chief Controller on duty on receipt of information of a serious accident, shall -

            (a) order Medical van and the Accident Relief Train. In case the site of accident is close to the jurisdiction of adjoining Division, Medical Van and ART of that particular Division should be requisitioned immediately.


            (b) inform immediately the Medical Supdt. and also the on duty officer of the Emergency ward of the hospital.


            (c) arrange for dispatch of the Medical Van within 15 minutes on receipt of the information directly from a double exit siding (within 25 minutes from a suitable running line in case of single-exit siding), reckoning these targets from the time the Medical Van is ordered, and shall also ensure that the Relief Train is called for immediately and that it leaves the shed within the target time of 30 minutes during day and 45 minutes during night.


            (d) ensure that the Accident Relief Train and the Medical Van is given precedence over all other trains.


            (ii) take assistance from other Controllers/ Dy. Controllers for relaying the information quickly and simultaneously to the following officers in order of priority.


            (a) DRM  (b) ADRM  (c) SR.DSO/DSO  (d) Sr.DOS (T)  (e) DOS  (f) AOM(S)  (g) AOS (h) TI Emergency)/H.qrs.  (i) Power Controller (j) Traction Controller                      
(k) Carriage Controller  (l) Engineering Control  (m) Commercial Control              
(n) Security Control  (o) GR  (p) Local Administration (Civil and Police)


            The Control of the concerned Department will in turn inform their officers immediately. In case of non-availability of any Departmental Controller, the information to the officers of that branch should be given by Chief Controller or Dy. Chief Controller. In case the site of accident is closed to the Hd. Q.R.S. ART Depot or ARME Depot, DRM, ADRM, Chief Controller of that Division should be informed of the fact of the accident and the assistance required immediately.

            (iii) advise the Transportation Inspector and the Controlling Station master to proceed to the site of accident by first available means.

            (iv) regulate the traffic correctly in either side of the site of accident. Goods trains are to be stabled as far as possible and Passenger Trains are to be detained at stations having facilities for supply of food and drinking water.


            (v) inform the passengers at the starting station through Public Address System timely regarding all changes in train timings and diversion or cancellation of trains, if any.

            (vi) intimate timely to the adjacent Divisions and concerned Railways regarding the accident and the change in traffic pattern.

            (vii) advice RMS authorities in the event of train carrying Mail involved in accident.

            (viii) assist the Sr. DOS(T)/DOS or the officer who takes charge of the Control Office.




Power Controller on receipt of the information of an accident, shall -


      (i)  inform departmental Divisional Officers immediately.

(ii)        ensure turning out of the Medical Van and Relief Train promptly within the target time.

(iii)       inform subordinate staff concerned in time to proceed to the site of accident by the    Medical Van/Relief Train.

(iv)       arrange/regulate the power of trains judiciously and systematically to avoid unnecessary detention.

(v)        arrange relief to the running crew engaged in relief operation at the site of accident.



The Traction Power Controller, on receipt of information of an accident on the electrified section, shall -


(i)         switch-off affected section. In case of multiple line section, switch off the adjacent line also till the issue of Caution Order on adjacent line is confirmed ( As per ACTM Paragraph 0723 amended - 1980 ).


(ii)        inform Departmental officials and concerned subordinate staff immediately.

(iii)       take necessary steps to turn out the Tower Wagon and emergency road vehicles immediately, if required.

(iv)       adopt necessary measures for de-energizing and slewing the overhead equipments wire for crane working.          

(v)        arrange power block, as necessary, for clearing operations.



            The Traction Loco Controller, on receipt of intimation of an accident on the electrified section, shall -

            (i)         inform Departmental Divisional Officers including TLC/HQ immediately.

            (ii)        assist provision of electric loco for running the Medical Van and relief promptly within the targeted time of arrangement given by the Dy. Controller.

            (iii)       inform TDI and CTF(R) immediately. One of the senior TDIs to accompany the Medical Van / Relief Train to the site of accident.

            (iv)       arrange / regulate the Electric train judiciously and systematically in consultation with the Dy. Controller to avoid unnecessary detention.   



            The Sr. DOS(T), DOS, AOS(T) and AOM(S) will rush to the Control office immediately on being informed of the accident. Sr. DOS(T) or in his absence the DOS will become incharge of the Control office who shall -


            (i)         set up immediately an Emergency Control manned by at least an Asstt. Officer in each shift. A Chronological Log Book will be opened. For proper maintenance of the Chronological Log Book, please see note below.-


            (ii)        keep in touch with the Accident Manager at the site of accident, ascertain any assistance that is required at the site and making arrangement for it.

            (iii)       pass on any supplementary information regarding the accident or clearing operations to the Emergency Control of Headquarters

            (iv)       regulate traffic by diverting or canceling the trains, running duplicate trains or restricting booking or arranging for transshipment or diversion , as circumstances may require, after obtaining reliable information from the site about the probable detention of traffic.

            (v)        assist SR.DSO/DSO at the site by sending AOS(T) / DOS(T) to control train movement.

            (vi)       keep in touch with COM/CSO/CPTM regarding progress made at the site of accident.

NOTE -  Regarding maintenance of Log Book -


            In the log book left side of the pages should be ear-marked for incoming message / information, the right side for outgoing message. For the incoming messages / information, Sl. No. Time, Message received from ( both name and designation ) recorded by ( both name and designation ) are to be recorded. It should be specially noted that information received from the site will not be in form of messages; however, while recording them care should be taken about the details as out going messages may be formed on the basis of such incoming information. For the outgoing messages, similarly, Sl. No., Time, relayed to ( both by name and designation ) and message given by ( both by name and designation ) should be carefully recorded. If the same message received from some sources has to be repeated  to some other, the entire test of the message need not be copied on the outgoing side; only a reference to be made, such as, Item No. so and so of incoming message. This procedure should be carefully observed particularly in giving messages to other Railways and the Railway Board to whom all information communicated shall be in message form only.    




(i)         Sr. DEE, Sr. DEE(TRS) and Sr. DEE(TRD) should rush immediately to the site of accident with their Inspectors and report to the Accident Manager and assist him in all respects. One DEE/AEE will remain in the Control Office to maintain co-ordination with the site. Instructions by designation with alternate arrangements to cover absence if any officer will be issued by DRM. Sr. DEE should ensure that proper lighting arrangements, if required, are made at the site of accident.


(ii)        in case of an accident where OHE or switching station is involved, Sr. DEE (TRD) should ensure that Tower Wagon / wagons with adequate number of breakdown staff reach the site of accident by quickest means and OHE is made dead for ground operation.

(iii)       the line is not to be reopened for traffic until an Electrical Foreman or a responsible officer of the Electrical Department intimates in writing to the Station Master or Sr. Traffic official present at site that the line is safe for passage of trains.

(iv)       in case of any Electrical Loco or Electric Multiple Unit  stock is involved, they should take all precautionary measures, as necessary.

(v)        if required, measurement of such damaged stock should also be taken jointly with other concerned Departments.




            (i)         Senior Officers of both Power and C&W Departments should rush to the site of accident and report to the Accident Manager and assist him in all respects.

            (ii)        One DME / AME will go to the Control Office. Instruction by designation with alternative arrangements to cover absence of any officer will be issued by DRM.

            (iii)       Senior Officer of the Power Branch should  note down his observations regarding the measurements and other details of the loco and supervise the working of crane.


            (iv)       Senior Officer of the C&W Department should record the details regarding the brake power and other aspects of Rolling Stock and note down the measurements of the Rolling Stock as well as the track jointly with the Engineering Department and ensure the fitness of stock to be moved out of accident site.

(v)                Seniormost officer of Mechanical Department is responsible for working at ART and crane(s) at the site of accident for re-railing and restoration work.




            (i)         Sr. DEN should rush to the site of accident with his staff and report to the Accident Manager and render alal possible assistance to him in rescue and relief operation. He will be responsible to mobilize man-power as may be required at the site of accident as well as of track materials which may be required. One DEN/AEN should remain in Control Office for co-ordination. Instructions by designation with alternative arrangements to cover the absence of any officer will be issued by DRM.

            (ii)        They will take the measurements of the track as well as Rolling Stock jointly with the Mechanical and Electrical Departments.

            iii)         In the event of line being breached or permanent way being damaged, it is the responsibility of the Engineering Department to restore the track to safety and to take such precautions as may be necessary, for safety of the section where such repair works are proceeding. The P. Way materials required at the site should be collected and sent to the site for speedy restoration work.

            (iv)       The time likely to be taken for restoration should be assessed and reported to the Control..

            (v)        the line is not to be reopened for traffic until a Permanent Way Inspector or an official of Engineering Department intimates in writing to the Station Master or Senior Traffic Official        present that the line is safe for the passage of trains.



            (i) Immediately on receipt of information regarding the serious accident involving passenger train, TI/Emergency will inform HWH Control to arrange a special train consisting of GM Carriage, 3 / 4 CTs or RAs and also a 2nd Class Coach upon being ordered by COM or CPTM or CSO or Secy. to GM. This train will be placed at a suitable platform of Howrah station and a locomotive car be attached to it. GM/AGM and other senior officers will visit the site of accident, if required, by this train. If the train is not required, it will be cancelled under order of CSO or CPTM or Dy. COM(Safety).


            TI/Emergency/HQ on getting the information of an accident will immediately repeat it to the following officials in sequence mentioned below -

            (a) CSO, (b) Dy. COM(Safety), (c) COM, (d) CPTM, (e) CPRO, (f) CMO,          (g) CSC/RPF, (h) CFTM-I, (i) PCE, (j) CME, (k) CEE, (l) CSTE, (m) CCS.

(ii)        Chief Safety officer, Dy. COM (Safety), ATM(Rules) and Safety Inspectors will all rush to the chamber of CSO where immediately an Emergency Control will be established. If GM visits the site, CSO will normally accompany the GM, Dy. COM(Safety) will be in-charge of Emergency Cell.

(iii)       A Log Book would be opened in which all information / messages received and information / messages relayed will be carefully noted indicating Sl. No., time, received from and relayed to ( Name and designation ).

(iv)       The first information report to the Board will be relayed by CSO or Dy. COM(Safety). the message will be relayed immediately on receipt of information regarding the accident even if such information is incomplete or is likely to be inaccurate. It should be stated that this message is preliminary and based entirely on the first information received. In subsequent report which also should not be delayed under any circumstances necessary corrections may be made. If all the relevant details are not available, or are incomplete that must be indicated clearly in every message relayed to the Board.

(v)        Even if the casualty figures are not fully available, the seriousness of the accident may be indicated on the basis of which M.R / MOSR, CRB and Members / Senior Officers of the Board will decide whether to visit the site of the accident or not.

(vi)       Names and address of the casualties should be obtained as quickly as possible from the Division where the accident has taken place and relayed not only to the Board but also to the Railways/Divisions over which the train had passed and also the Divisions/Railways over which the train was originally scheduled to run including the originating and destination stations.

(vii)      The Emergency Cell must be manned round the clock. If necessary assistance may be sought from other Departments like Civil Engg., Mechanical, Operating, Commercial etc. to depute JA/Senior Scale Officers for this purpose. A schedule officer-wise and inspector-wise should be quickly drawn up since such emergency may continue for more than a day.


5.08     Calling of Relief Train : - On receipt of advice of the nature of medical and other assistances required in an accident, the Deputy Controller or, on a non-controlled section, the terminal Station Master connected to control or the Station Master of the Relief Train stabling station, will call for the Relief Train.


5.09     Assistance required :- (i) The nature of assistance required must be stated according to the following :

            (a) Relief Train, (b) Relief Van, (c) Train Examiner,

             (ii) If a Steam Crane (30 ton/40 ton) is required, this should be included in item (a), thus Relief Train and 30 ton Steam Crane.

(iii) The Relief Train is only to be called for when a running road is blocked in  any manner necessitating the employment of a Relief Crane and Van to clear the road. Station Master should state the nature of the work required to be done and also give the number and class of rolling stock to be dealt with.


Note : -  Particular mention must be made as regards the nature of medical assistance, if required.


            (iv) The Relief Van - when an engine is derailed in a Siding and is not blocking a running road.     

(v)  The Train Examiner is to be called for when a wagon or passenger coach is derailed in a Siding and is not blocking a running road.  This does not apply to stations where special accident gangs have been provided in the Loco Sheds, and the Loco Foreman of such stations should be called for instead, in such cases. Divisional Railway Manager will advise their staff locally the names of stations where special accident gangs are posted. 


5.10          Expeditious dispatch of Relief train and accident relief measures :- the Relief train must be ready with the least possible delay within the target time of 30 mts. in day and 45 mts. during night. When the accident is one blocking the main line, the Relief train will take precedence over all other trains. Before the Relief train starts, a warning telegram to keep the line clear will be sent, in case of non-controlled sections, by the Station Master of the station the Relief train starts from. On controlled sections, the Section Controller will make the necessary arrangements.


The Medical portion of the Relief train should be stabled separately or so marshaled on the Relief train that it can, if necessary, be dispatched without any delay, in advance of the rest of the rake. For this purpose, the Medical Vans should invariably be stabled in sidings having exits at both the ends.


The Medical Van should be provided with an Auxiliary Van with emergency tools so that the injured passengers can be extricated from the debris. This van should also carry adequate supply of drinking water and  provisions for tea/light refreshment to be served to the affected passengers.

            The list of equipment to be provided in the auxiliary Van is given as Appendix - C-1.

            The target time for dispatch of Medical Vans from their respective sidings have been laid down in Appendix - C. These targets are to be reckoned from the time the Medical Van is ordered.


            Relief Trains and Medical Vans, particularly the latter, must be ordered from the place nearest to the site of the accident.


            The accident messages (initial or supplementary) dispatched from the site should include as much pertinent information as possible to enable the authorities dispatching the Relief train to judge the requirements of the situation and act accordingly.


            In dispatching a Relief train to the site of an accident, any factor likely to reduce its speed, such as, the presence of a crane on the train, should be taken into account in deciding as to whether Medical relief should be sent in advance.




5.11          Quick turn-out of Relief Train : - A Relief Train must leave the shed within 30 minutes during the day and 45 minutes during night from the time of its being ordered. At stations where the layout of the Loco and Traffic Yards is such as to permit a reduction in the time limits stipulated above, the Divisional Officers should lay down shorter time limits. Any engine available should be utilized. Emergency cross-overs should always be kept in good working order, so as to ensure the expeditious movement of Relief Trains.


A Relief Train must not be detained for a Guard, but may leave in charge of a Loco or Transportation Supervisory official available at time. A Guard must be sent by the quickest possible means to work on the Relief Train


In order to test the readiness and quick turn-out of Relief Trains, it is desirable to have periodical false alarms, say, once in every two months. It is not necessary to take the train to some outstations, but the test can be made between the Loco Shed and the station. Such drills should only be staged under the direct supervision of a Sr. Scale officer, who should ensure that only the concerned Railway staff participate in such drills and the Police, Press, Public & Civil authorities do not get to know of such drills. ( Boards leter No. 66-Safety-II/29/17 dated 25-10-66)


5.12     Maintenance of Relief Trains :- (i) Loco Foremen or others in charge of Relief-trains, Cranes or Relief Vans are responsible for seeing that they are always fully equipped and in good running order, and that, the Relief Van contains the medical chest or First-Aid boxes.


(ii) The Divisional Signal and Tele-com Engineer is responsible for seeing that the portable telephone and the portable telegraph sets are complete and in working order. He must personally inspect and test this equipment quarterly on such dates as may be convenient to him.


(iii) The Medical Officer concerned is responsible for seeing that the prescribed stock of medicines and surgical appliances is maintained in the chests and almirahs, and that, the instruments and medical appliances are in perfect working order.  He must personally inspect this equipment quarterly on such dates as may be convenient to him.


(iv) The Sr. Divisional Engineer/Divisional Engineer is responsible that permanent way tools and stores are of suitable pattern, complete and in good condition. He must personally inspect this equipment quarterly on such dates as may be convenient to him.


(v) The Sr. Divisional Medical Engineer (P)/ Divisional Mechanical Engineer (Power) is responsible for the maintenance of the Relief Train as a unit. He must satisfy himself that deficiencies are made good after use at each accident and that the portable telephone and portable telegraph sets are complete with instructions as to their working kept in the boxes containing them and that their use is understood by the Relief Train staff. He must personally inspect the train and its equipment quarterly on such dates as may be convenient to him.


(vi) Inspecting Officers will enter their remarks in the Inspection Book, which must be kept in the Relief Van. Train Examiner will similarly make an entry in the Inspection Book when they lift or repack a vehicle of the Relief Train, or change any of the vacuum brake rubber fittings etc. they will also certify by an entry in the Book every three months that the train is in good and safe working order. 


(vii) The Loco Foreman or other person in charge of the Shed is responsible for seeing that the Relief Train gang thoroughly understand the alarm signal for attending and that principal members live in the vicinity of the Shed and their names and address contained in a list put u in a place accessible to all.


(viii) The Train Examiner is responsible for organizing a brakedown gang from amongst his staff and seeing that they understand the alarm signal for their attendance, and that the names and addresses of the principal members are displayed at a place accessible to all and, as far as possible, they are housed in the vicinity of the station.


(ix) In addition to the existing practice in regard to the inspection of Accident Relief Trains, Medic al Vans and Auxiliary Vans by Divisional Officials individually during a quarter, henceforth, all Accident Relief Trains including Medical and Auxiliary Vans must also be inspected JOINTLY by Divisional Safety Officers and the concerned Divisional Engineers, Divisional Mechanical Engineers, Divisional Electrical Engineers, Divisional Signal & Telecom Engineers and Divisional Medical Officers at least once in six months. the joint report relating to the result of the inspection should be sent to the Divisional Railway Manager by the end of the following month and he will submit a consolidated statement to the Chief Operating Superintendent/Chief Traffic Safety Supdt. by the end of the month  following the 6 monthly period. Divisional Safety Officers will act as the conveners and be responsible for fixing the date for the inspection and also for submitting the report to Divisional Railway Manager.


5.12   Police attendance :- Derailment of any train carrying passengers at or between stations, the cause of which may or may not be due to malicious tampering of the line. Arrangements must be made for Police Staff to visit the scene of accident as soon as possible in order that they may observe what disturbance, if any, there has been of the line, and to keep guard over any loose material which may be lying about and over any other evidence affecting the cause of the accident, as also safe guard passengers luggage and mails, if any. They should continue to do so until the arrival of senior Police Officials. Medical Relief  to the Injured.




                                   OF SDAH DIVISION (BG)
















SDAH-KYI (Exclu), KGK(Chord)-SDAH (S.Section), DDI-DKAE (Exclu) DDI-BNJ, DDI-HNB







140T DSL


Entire Kolkata Goods 7 Coaching complex including

 C.P. Yd, Circular Rly.

SDAH Division























Flowchart: Alternate Process: Correct information to Control & SMs at either end by quickest available means containing information of:i)                     i)                     i)                     i)                     i)                     Nature, Location and Time of accidentii)                   ii)                   ii)                   ii)                   ii)                   Obstruction to adjacent lineiii)                  iii)                  iii)                  iii)                  iii)                  Causalityiv)                  iv)                  iv)                  iv)                  iv)                  Condition of OHEv)                   v)                   v)                   v)                   v)                   Assistance required











Flowchart: Alternate Process: Duties:1.        1.        1.        1.        1.        Train Protection2.        2.        2.        2.        2.        Rescue3.        3.        3.        3.        3.        First aid & call assistance of any doctor traveling.4.        4.        4.        4.        4.        Assist passengers5.        5.        5.        5.        5.        Preservation of clue

Rectangular Callout: Switch off OHE power supply to   affected section including adjacent line/s

















Flowchart: Alternate Process: Duties:1.        1.        1.        1.        1.        Stop all movements towards affected site.2.        2.        2.        2.        2.        Information to CNL3.        3.        3.        3.        3.        Information to all supervisors, civil authorities, Doctor and Police authority4.        4.        4.        4.        4.        Mobilize staff, Porters etc.5.        5.        5.        5.        5.        Rush to site with armband, Jerricons (Drinking water), F/A Box, stretcher etc. by any means and initiate relief work






























Left-Right Arrow:  


  Dy. CNL






























Flowchart: Alternate Process: Duties:1.        1.        1.        1.        1.        Use Emergency alarm, call ART/ARME2.        2.        2.        2.        2.        Inform concerned officers by group dialing inform DRM, ADRM, DSO, AOM/S.3.        3.        3.        3.        3.        Control train movements, clear congestion, create clear path4.        4.        4.        4.        4.        Collect maximum possible information and maintain accident log.

Flowchart: Alternate Process: Duties:1.        1.        1.        1.        1.        Arrange Engine, Crew & Guard for ART & ARME.2.        2.        2.        2.        2.        Inform Sec/TI & SC/T.3.        3.        3.        3.        3.        Despatch ART/ ARME within stipulated time.4.        4.        4.        4.        4.        Keep liaisons with officers.5.        5.        5.        5.        5.        Inform CMS and Sr.DMO incharge of ARME

Flowchart: Alternate Process: OTHER CNL

Flowchart: Alternate Process: 1. Inform departmental officers & Inspectors.

Rounded Rectangle: 1.        1.        1.        1.        1.        P/CNL arrange ART/ARME & Crew. Inform Sr.DPO.2.        2.        2.        2.        2.        C&W/CNL arrange BD gang.3.        3.        3.        3.        3.        TLC (through DEE/G) to arrange lighting arrangement at the site.4.	Security CNL to arrange protection at the site.




















































Rounded Rectangle: REST/REFRESHMENTWith Telephone facility



Rounded Rectangle: UCC 



Rounded Rectangle: FIRST AID CENTRE 








Rounded Rectangle: RESCUE POST-1  

Rounded Rectangle: RESCUE POST-I1

Rounded Rectangle: RESCUE POST-II1


Rounded Rectangle: MORTUARY

Flowchart: Alternate Process: REGISTRATION





























                         MANNING OF VARIOUS POINTS




                                                                               Site I/C, DSO

                                                                        Sr.DME, Sr.DSTE                 






                                                                         DRM, Sr.DSTE, CMS,

                                                                               Sr.DME, Sr. DEN/C,

                                                                               Sr.DPO, Sr.DCM, Sr.DSC


Rounded Rectangle: RESCUE POST1, 2 & 3  


              ADMO, AME, AEN, SE/L,


                                                                               and small medical team









                                                                        CMS, Sr.DCM, Sr.DSC,


Civil Admn, DSRP

Rounded Rectangle: REST/REFRESHMENTWith Telephone facility 


             ASTE, APO, ACM, WI,

                                                                              TCI & Catering Inspector.                                                                                                         



Flowchart: Alternate Process: REGISTRATION 



Rounded Rectangle:  MORTUARY






  SECURITY POST                             IPF









Hooter/siren code




Loco yard

One long & one short blast.

▬ ■


Traffic yard

One long & two short blasts.

▬ ■ ■


M/L not blocked

One long & three short blasts.

▬ ■ ■ ■


M/L blocked

One long & four short blasts.

▬ ■ ■ ■ ■


ARME required

Two long & four short blasts.

▬ ▬ ■ ■ ■ ■


BD crane

Two long blasts.

▬ ▬


Tower wagon

Three long blasts.

▬ ▬ ▬



One long blast.

  NB: Long blast (): 20 seconds, Short blast (): 5 seconds,

       Gap between two blasts: 5 seconds.

       Entire code to be repeated twice after one minute interval.


1Encashment of cheque by FC & CAO.

2Payments to comply with POW Act in certain cases.

3Wages payment not paid by Pay Clerk after 10 days of expiry of wage period.

4Payment of handling charges.

5Encashment of pay order as per Board No.84/TC.III/49/5 dt.17.7.90.

6Payment against refund of fares and freight.

7Refund of wagon registration fees.

8.   Departmental expenditure necessitated by accidents etc.

9.   Handing charges for transshipment due to accident.

10.   Payment of fees in assessment of damaged consignment up to Rs.250/-.

11.   Payment of settlement amount in court case.

12.   Refund of deposit in perishable consignment.

13.   Refund of deposit of Rs. 5/- to licenced Porter.

14.   Payment of cost for obtaining decrees from court.

15.   Transport cost of injured to hospital at station where ambulance NA.

16.  Payment to casual labour when handling contractors failed to provide adequate labour (Emergency case).

17.   Payment of expenses of special catering duly authorized by Officer.

18.  .   Payment in cash governed by Workman Compensation Rule.

19.  Refund of fare on unused/partially ticket.

20.   Payment of salary of TIA against cheques.

21.   Refund of earnest money.

22.  Ex-gratia payment in case of accident.

23.   Advance TA in emergency.

24.   Refund of security deposit

25.   Payment of reward in apprehending prosecution of U/A ACP.

26.   Refund of QTS charges.

27.   Payment, sanctioned from MRs Welfare & Relief Fund through Pay Order.

28.   Payment of commission to Halt Agents.

29.   Payment in deptl., catering, establishment for purchase of perishable.

30.   Encashment of PO by Railwaymen Co-operation Credit Society.

31.   Payment of commission to vendors.

32.   Advance from PF to meet funeral expenses.

33.   Spot payment of DA to witness attending enquiry in vigilance case.

34.   Payment of coolie hire charge, if indicated.

35.   Payment of relief to families of N/G employees who die in service.

36.   Advance to running staff marooned due to breach.

37.   Payment not exceeding Rs. 10/- for shrouds to cover dead bodies.

38.   Conveyance for remittance of station earnings.

Rules for payment of Ex-gratia in case of accident


As per appendix D of Accident Manual, Ex-gratia payment should be made in the following cases.

(a)     Train accidents such as derailment, Collisions, etc.

(b)     Persons or vehicles knocked down or run over at level crossing gate,

(c)      Persons knocked down or run over in shunting operations.

(d)     Railway servants killed or injured by a moving train while performing their duty, for example, gang man working on track run over accidentally by a moving train. (Correction slips No. 9 dtd. 16.11.95).

In the following cases ex-gratia should not be paid.

(i)                              Persons killed or seriously injured as a result of falling down from the roofs or foot boards of moving trains;

(ii)                              Person killed or injured as a result of hitting against signal post or over bridges, water column or other structure near the track while the train is in motion.

(iii)                           Trespassers run over and killed either accidentally or due to the person concerned deliberately committing suicide.

(iv)                            The trespassers, person electrocuted by OHE and road users at unmanned level crossing (Correction slip No.9 dt. 16.11.95).

Scale of Ex-gratia payment.

(a)     In case of death Rs. 15,000/-

(b)     In case of grievous injury (irrespective of the period of hospitalization) Rs. 5000/-

(c)      In case of simple injuries Rs. 500/-

Payment will be made as per certificate given by the Doctor in case of injury.

(d)     The amount of Ex-gratia relief admissible to road users who made with an accident due to Railways prima-facie liability, at manned level crossing will be as under: -

(i)       In case of death Rs. 6000/-

(ii)      In case of Grievous injury Rs. 2500/-

(iii)     In case of simple injury Nil.

Mode of Payment

(a)                 These payments should be made on the spot when an accident occurs at the personal discretion of the officer nominated by the General Manager to exercise powers under these orders as soon as possible after the immediate needs by way of medical relief, etc, to injured persons are attended to.

(b)                 In respect of payments to the dependents of these killed. The ex-gratia payments may be made after due enquiries by the officer nominated to ascertain the bonafide of the beneficiaries who are really deserving the momentary relief.

(c)                 The withdrawal of money from station earning for making of Ex-gratia payments is permissible under allocation G 1502- other compassion (Demand No. 9). This amount should be drawn on the authority of station pay order form No. COM.480/B/A/Rev/55.


And responsibility for arranging ex-gratia payment to the injured passengers and relatives of dead passengers lies with the Comml.department and ex-gratia payment to relatives of Ex-staff is made by WI.





No.2002/Sec (Cr)/45/47         Rail Bhavan, New Delhi-110001, dtd.20.2.03.

The General Manager,

Eastern Railway,


             Sub: Clearance by State Police in case of railway accidents.

             Ref:  Ministry of Home Affairs letter No.VI-24022/11/2002-PM-1

                     dated 24.12.2002

                      Addressed to Home Secretaries of all States(Copy enclosed).


 The issue of expeditious clearance by the State Police in case of railway accidents has been engaging Ministry of Railways(Railway Board)s attention for a long time .It is noticed that sometimes rescue operations are hampered due to delayed and reluctant clearance by the State Police.

2.          It is pertinent to mention that there are two different tasks to be accomplished on war footing after a railway accident involving human lives is concerned i.e. a)Quick Rescue operations; and b)Restoration of rail traffic. It is clarified that in case of railway accidents, permission of the State Government or clearance of the police is not required for launching rescue operation for the purpose of saving human life which interalia may also involve landing /shifting the rolling stock(locomotives, wagons and coaches)for extricating the trapped passengers. However, police clearance is required for restoration work at all site of the accident.

3.     To avoid any delay in launching the rescue operations for saving as many human lives as possible for early restoration of rail traffic, the above issue has been taken up with the Ministry of Home Affairs. Consequently, Ministry of Home Affairs  vide their letter ibid have directed the Home Secretaries of all States to issue suitable instructions to the concerned authorities for taking prompt action and to expedite clearance certificate in the event of a rail accident.

4.     The contents of this letter may be widely published among the railway officers/staff and displayed in all ARTs/ARMEs so that a general awareness created amongst all those engaged in rescue activities.

          Please acknowledge.



Director/Crime Prevention, Railway Board.

Copy to the Chief Security Commissioners, All Zonal Railways for information.





                              New Delhi, Dated: 24th December, 2002



 Home Secretaries of all States.



             I am directed to enclose herewith a copy of Director General,RPF, Ministry of Railways(Railway Board) letter No.2002-Sec(Cr.)/45/47 dated 11th December,2002 regarding initiation of action for expeditious clearance by the State Police in case of railway accident involving loss of human lives or injuries to the passengers etc.


2.         It is requested that suitable instructions may be issued to the concerned authorities for taking prompt action and to expedite clearance certificate in the event of a rail accident, so that normal traffic can be restored without avoidable delay.


Yours faithfully,


                                                                                                                                                 (Jojheswar Sharma)

                                                                                                                                                  Director (PMR)

                                                                                                                                                  Tel/Fax: 23385947


Encl: As above,


Copy to D GPs of all States.


Copy for information to: DG, RPF w.r.t.their letter No.2002-Sec (Cr.)/45/47 dated 11.12.2002.


Eastern Railway


No.G.176/13-W/Misc./Pt.IV.                                 Kolkata, dated 03.09.2004.


All concerned.


         Sub: Revised Delegation of power for Disaster Management to be exercised for rescue and relief operations in case(s) of Railway accidents involving causalities/injuries-Addendum slip No.02 to the Scheduled of Power/Part-D/Misc.Matters-revised edition dated 22.10.1996 for introduction of new items No.34, 35, 36, 37 and 38.

                      As per the Report of High Level Committee on Disaster Management the powers given below are delegated for usage of all concerned. The powers form a separate and exclusive part of the S.O.P/Part-D/Misc. Matters.




To code/Rule order

Name of power

Extent of power delegated to SA Grade Officers


J.A. Grade OfficersSr.Scale Officer



Para No.30 of the High Level Committees Report on Disaster Management over IR vide MM/RBs D.O. Letter No.2002/Safety-1/6/4 dt.6.5.03

Hiring of vehicles for rescue operations.


DRM-full power


DRM can hire vehicles inc ase of accident with injuries/casualty. Finance concurrence is necessary. It may be take on post facto basis



Para No.31 of the High Level Committees Report on Disaster Management over IR vide MM/RBs D.O. Letter No.2002/Safety-1/6/4 dt.5.5.03

Procurement of life saving drugs from the mzrket by Medical Officers at the site.



25,000per day


Money can be withdrawn from station earnings. Finance concurrence is necessary. It may be take on post facto basis


Para No.35 of the High Level Committees Report on Disaster Management over IR vide MM/RBs D.O. Letter No.2002/Safety-1/6/4 dt.6.5.03

Quicker rescue operations

1.Temporary sheds/shelter.

2.Hirising of cots and bedding.

3.Hiring/purchasing of plastic, polythene sheets.

4.Purchase of Ice & drinking water.

5.Any other related emergent relief jobs saction personally DRM/ADRM/Site-incharge



20,000per day


Money can be withdrawn from Accounts and Cash Office through Pay Order with DRMs sanction for accident and restoration involving casualty of serious nature. Accountal should be submitted within a month. Finance concurrence is necessary. It may be take on post facto basis





Para No.38 of the High Level Committees Report on Disaster Management over IR vide MM/RBs D.O. Letter No.2002/Safety-1/6/4 dt.6.5.03

Standing spot purchase committee for ART/ARME to avoid any deficiency in keeping the ART/ARMV/Crane equipment in good fettle.

Spot purchase Committee




ASN-Sr.DME, Sr.DMO, Sr.DFM/DFM. Addl.Member-DEE/G.

Mechanical Officers for ART Spot Purchase Committee and Medical Officer for ARMV Spot Purchase Committee.

Such decision of Spot Purchase Committee is to be taken by DRM on the basis of necessity and should be up to Rs. 10 lakhs.  Spot Purchase committee at division level can be changed in extreme cases, if necessary by DRM (Finance concurrence is not necessary).


Para No.38 of the High Level Committees Report on Disaster Management over IR vide MM/RBs D.O. Letter No.2002/Safety-1/6/4 dt.6.5.03

Withdrawal of money from station earnings.


As per Commercial Manual Gazetted Officers has this power. No Finance Concurrence is necessary. Voucher has to be submitted within 30 days.


The earlier delegation vide even No. dated 26.08.2004 is treated cancelled.


This issues with the concurrence of finance and approval of General Manager.





                                                                                                                                          Dy.General Manager (G)






No.2002/Safety-1/6/6                                              New Delhi on 13.06.2004.

General Managers,

All Indian Railways.


Sub: Empowering in Zonal Railways to requisition  Helicopter/Aeroplane at the time of severe accident.

Ref:  Railway Boards letter No.86/Safety-1/24/47 dated 13.03.1987 & 19.07.1989.


            Zonal Railways have been delegated powers to requisition helicopter/aeroplance for expeditious actions in the event of serious accidents vide Railway Boards letter reference. The subject matter has been reviewed by the Board and the following revised powers are delegated to Zonal Railways.


         (i) GMs/DRMs have been delegated the powers to rescue helicopter/aeroplane to reach the site of serious accident for rescue operation expeditiously. In addition, powers are also delegated to requisition air support to dispatch the rescue teams to the site of the accident.

          It is difficult to stipulate exactly the circumstances under which they may exercise these powers, it has been decided to leave this to the discretion of GMs/DRMs. However, and broadly those may cover the following type of cases.

        (a)  Where more than 10 casualties (deaths-cum-serious injuries) are feared and it is difficult for these officers to reach the site within reasonable time.

         (b) Where heavy damage is causes to Railways installations in sensitive and tension filled areas (e.g. wreckage of track, bridges, etc.through bomb blast, other means of sabotage etc.)

        (c)  Where public reaction in case of late arrival of senior officers at site is likely to be highly adverse.


         Normally in case of an accident only one helicopter should be requisioned by a Zonal Railway except whom there is a serious passenger train accident involving several casualties when it is essential for both the General Manager and the Divisional Railway Manager to reach the site at once to satisfy the public and the press. However, for dispatching the rescue teams to the site of the accident separate helicopter/aeroplane may be requisitioned, if so needed.

        The GMs/DRMs may exercise the above powers personally and may not be delegate these powers.

       (ii) Zonal Railways are further empowered to requisition helicopter/aeroplane to evacuate injured and dead in the event of serious accident; GMs may personally exercise these powers and may not delegate these further.

    The above instructions on the subject supersede all the previous instructions issued vide above referred letters.

    This issues with the concurrence of the Finance Directorate of the Ministry of Railways.



Director, Safety III

Railway Board.

No.2002/Safety-1/6/6.                                                                                          New Delhi dt.13.06.2004.

Copy forwarded for information to the FA& CAOs,all Indian Railways



Director, Safety III

                                                                                                                  Railway Board.

No.2002/Safety-1/6/6.                                                                                               New Delhi dt.13.06.2004.

Copy forwarded for information to the Deputy Comptroller and Auditor General of Indian (Railways)(with 40 spares).


For Financial Commissioner, Railways.    


Eastern Railway

No.G.176/13-W/MIC/Pt.IV.                                Kolkata, Dated : 18.07.2005.


All Concerned.

                  Sub: Hiring of Cellular phones for passenger Train accidents.


            As per recommendations of High Level Committee of Railway Board for Disaster Management, the following powers to Station Manager/Station Master In-charge are delegated and same is circulated to all concerned as new item vide Addendum Slip No.04 of SOP/Part-D/Misc Matters.



Reference to Code/Rule Order

Nature of power

Power delegated Station Manager/Station Master In-charge.


Para No.44 of the High Level Committees Report on Disaster Management over MR vide MM/RBs D.O. Letter No.2002/Safety-1/6/4 dtd. 06.05.03 and RBs letter No.2002/Tele/TN/1 dtd. 12/05/03.

To have cell phones, wherever cell phone connectively is available in case of passenger train accidents, and to permit the use of these phones free of charge to standard passengers/their relatives.

Upto 04 Nos.


Note.1. The power will be valid from time of passenger train accident to the time of restoration.

Note. 2. If required to extend the hiring beyond the time of restoration is there DRM/Senior Most Officer at site can extend it upto maximum of 24 hrs.

              The issues has concurrence of finance and approval of General Manager.





Eastern Railway

No.G.176/13-W/MED                                                         Kolkata, dt. 31.8.05


All Concerned.


 Sub: Delegation of powers for making on the spot payment to private

         Hospitals for treatment of injured in a Rly. accident.


 Ref: Rly. Bds letter no.2003/H/7/5/3(32) dt.23.8.05.


                    A copy of Rly. Bds letter no.2003/H/7/5/3(32) dt. 23.8.05 addressed to the General Managers, all Indian Railways and others is forwarded herewith for information and guidance of all concerned.


                                                                                                                                       (D. Sengupta),

                                                                                                                                        Dy.Secy. /Spl.,

                                                                                                                                For General Manager,


           Copy of Rly. Bds letter no.2003/H/7/5/3(32) dt. 23.8.05 from Director (Health and FW)/Railway Board/New Delhi to General Managers, all Indian Railways and others.


               Sub: Delegation of powers for making on the spot payment to private hospitals for treatment of

                        Injured in a Rly. accident.


1.        After careful examination of the recommendation no.32 of the High Level Committee on Disaster Management, it has been decided to delegate the powers to MDs/CMSs/MSs or any Senior doctor in charge of Medical Team for making on the spot payment to private hospitals for treatment of the injured at the site  of the train accidents, besides CMDs.Accordingly,para 712(5) and (6) of IRMM-2000 may be modified to read as under:-

2.             Para 712 of IRMM, 2000 referring of the injured persons to private hospitals:-

               Sub para (5) For this purpose, each of the Railway administrations should come with a working arrangement with such private hospitals as may be necessary in the areas served by them so that in an emergency, injury cases can be referred without loss of time to the hospitals concerned. To facilitate matters and to avoid misunderstandings, the Chief Medical Director should draw up a list of such private hospitals, bearing in mind the Railway or non-Railway hospitals in existence in the vicinity. Besides CMDs,MDs/CMSs/MSs or any Senior Doctor In charge of Medical Team are also empowered to make on the spot payments to pvt. Hospitals for treatment of the injured at the site of the train accidents.


          Sub para(6) The bills by such private hospitals should be submitted through the Chief Medical Directors/MDs/CMSs/MSs i.e. the senior most doctor available at the place of accidents, who will certify the correctness of the charges payable, before passing for payment by the FA & CAO/associate finance. Payments to private hospitals under this para can be arranged locally by the Railways and the Ministry of Railways approval is not necessary. For this purpose, procedure is required to be laid down at Zonal Railway level by General Managers in consultation  with respective FA & CAOs to facilitate on the spot payment to private hospitals for treatment of injured in a Railway accident.


3.     The above has the sanction of the President and this issues with the concurrence of Finance Directorate of Ministry of Railways.

         Kindly acknowledge the receipt of this letter.


Eastern Railway


No.G.176/13-W/Misc./Pt.IV                                    Kolkata, Dated 14.10.2005.


All Concerned.


Sub: Delegation of Powers for Disaster Management- requisitioning the

        Medical Assistance from the civil side Para No.33.


            As per the report of high level committee on Disaster Management the following delegation is made for requisitioning the Medical Assistance from the civil side. The same delegation of  power is circulated to all concerned vide Correction Slip No.24 to Schedule of Power/Part-D/Misc. Matters for information and guidance of all concerned for a new item No.40.



Reference to Code/Rule


  Nature of Power

Extant of Power delegated to


Para No.33 of the High Level Committees Report on Disaster Management over IR vide MM/RBs D.O.No.letter No.2002/Safety/1/6/4/dated 06.05.2003.

Requisitioning Medical assistance from the civil side (for requisitioning the medical assistance in case of a disaster happening under his jurisdiction).

1. DRM Rs.10, 000/- per day.



2. CMS/MS of the Division Rs.5, 000/- per day.


       This issues with the concurrence of finance and approval of General Manager.


(D. Sengupta)

for General Manager. 


Government of West Bengal

Home (Political) Department

 From : B.K.Kundu

           Special Secretary,

 To :     The G.O.C.-in-C, Headquarters,

            Eastern Command,

            Fort Williams,

            Kolkata-700 021. 

No.7516-P                              Dated Kolkata the 25th October,2005.


Sub: Assistance to be required by the Railway Organization in emergency in view of the incident of bomb scare on the night of 27/28th August, 2005 at Panagarh in Asansol Division.



                   I am directed to state that an unidentified packet was reportedly found on the railway track at Panagarh in Asansol Division on the night of 27/28th  August,2005 posing a serious bomb-scare sufficient to endanger the security of passengers as well as railway installations.


          It is also reported that on request of the railway authority while a local officer of the rank of major from the military establishment, Panagarh left for the place of occurrence of the incident, he was intercepted by his military headquarters in as much as the latter did not receive any intimation from the civil authority on the matter.


                   This resulted in abnormally long detention of distant trains causing serious inconvenience to passengers and also gave rise to apprehension of any such unpleasant incident to affect the railway properties as well ass passengers in future.

                In view of the above, I am to request you to kindly look into the matter personally and arrange that proper instructions are issued henceforth to the field units under your control to render such assistance as and when required by the railway organization in such emergency.

               A copy of letter No.TA.5/61/20/Pas/V dated 30th September, 2005 received from the Eastern Railway authority in the matter is enclosed.


                                                                                                                  Yours faithfully,





Spl. Secy. To the Govt. of West Bengal.




            Copy forwarded for information to the General Manager, Eastern Railway, 17, Netaji Subhas Road, Kolkata 700 001.


Asstt.Secy. to the Govt. of West Bengal.

Dated, the 25th October, 2005.





Girish Chandra

Executive Directors/Safety

No.98/Safety(A&R)/3/3         Rail Bhavan, New Delhi-110001, dtd.05.01.2006.


Dear Sri Kumar,


Sub: Prompt reporting of accidents and unusual occurrences.

Ref: Boards D.O. Nos.98/Safety(A&R)/3/3 dt.14.07.98    &

        2003/Safety(A&R)/3/1/Pt.I dt.14.10.03 addressed to GMs of

        All Indian Railways from CRB.


It has been experienced in the past that at times information regarding passenger train accidents is flashed in the media even before it is known in the Boards Office resulting in avoidable embarrassment.


            All passenger train accidents or other occurrences involving casualties or otherwise having serious repercussions on movement of traffic should be promptly reported to CRB by the GM, or in his absence by the AGM or COM, DRM or in his absence the ADRM or the Sr.DOM. Similarly MT should be informed by the COM or in his absence by the CPTM/CFTM, Sr.DOM or in his absence the DOM, directly without delay. In addition, all consequential train accidents should be informed promptly to the Railway Board Safety Cell by Sr.DSO or in his absence the DSO or Sr.DOM/DOM.


            It is further impressed that there should be no hesitation on the part of above officers to ring up directly and intimate whatever details are available at the point of time. Thereafter they should keep updating the information as and when needed.

            Kindly direct your officers accordingly.


            With regards,

Yours sincerely,


(Girish Chandra)

Sri Shyam Kumar

General Manager

Eastern Railway







No.99/H/7/1/CR         Rail Bhavan, New Delhi-110001, dtd.24.11.05.


General Manager,

All Zonal Railways.


Sub: Recommendations made by Commissioner of Railway Safety regarding

         Mandatory collection of blood samples of the crew (engine crew and

         guard) of the trains involved accidents.


            Instructions regarding mandatory collection of blood samples of crew (engine crew and guard) of the trains involved in accidents  were issued to all Zonal Railways on 14th March 2001. The same have been reiterated in Jul 2001, Feb/2003, Jun/2003, Oct/2003 and Jan/2005.


2.         Instances have been come to the Boards notice where one of the zonal Railways has shown ignorance of the instructions issued by the Board which were reiterated number of times during the past 4 years. In addition Policy  Guidelines of Detecting Drunkenness on duty have been issued (vide ACS No.11 f Health/2003 to Indian Railway Medical Manual, 2000). A DO letter dated 28.01.2005, from Director General (RHS) addressed to Chief Medical Directors/All Indian Railways was also issued, a copy of the same is enclosed herewith which may be circulated to all concerned for information to avoid recurrence of the same in future.


  1. Kindly acknowledge receipt.


DA: One.


(Dr. Gajendra Kumar)

Director, Health (FW)

Railway Board


Copy for information and compliance to:-

(1)    (1)    (1)    (1)    (1)    Chief  Medical Directors, All Indian Railways and

(2)    (2)    (2)    (2)    (2)    Chief Safety Officers, All Indian Railways.






No.2000/Safety(A&R)/3/5                                               New Delhi, 14.03.2006


Chief Safety Officers,

All Indian Railways.


Konkan Railway, Navi Mumbai.

Metro Railway, Kolkata.


            Sub: Amendment in the format for reporting of accidents to Railway Board.


            Please refer Boards letter of even number dated 23.03.2000, wherein a new format for reporting of accidents to Railway Board was circulated to all Zonal Railways. It has been decided that with effect from 01.04.2006 accident messages may be reported to Railway Board as per the enclosed copy of the format. It may be noted that two new items Train Working Condition: Normal/Abnormal (in brief) and Procedural Failure, if any (in brief): have been included as S.N.13 and 14 respectively after the brief particulars at S.No.12 of the earlier format.


            The enclosed amended format may please be circulated to all concerned and ensured that it has been well understood by all concerned on your Railway for compliance.


DA: As above.



(Vishnu Kumar)


Railway Board




Category of Accident:                                       Class of Accident:


Date and Time of Accident









Block Section



At Station/Mid Section



Gauge (BG/MG/NG)



Traction  (Elect/Non-Elect)



Type of Route



System of working



Class of Station

Type of Signalling

Standard of Interlocking



Train Particulars

Train No.             Engine No.            Load


Brief particulars



Train Working Condition


(In Brief)



Procedural Failure, if any

(In Brief)






Simple injured


Relief arrangements

ARME: Ordered at      hrs. left at      hrs. at site  hrs.

ART    : Ordered at      hrs. left at     hrs. at site  hrs.

Crane  : Ordered at     hrs. left at      hrs. at site  hrs.


Officers visiting site




Rerailment completed at hrs/date, Track fit at  hrs./date

OHE fit at       hrs/date, S&T fit at           hrs/date


Time of first train passed on the affected line/lines



Prima Facie cause



Gate Particulars



Driver Particulars






Other information, if any



(Officer reporting the accident)

Gate Particulars (Manned/Unmanned)                                                                      Annexure-A

Traffic/Engineering gate                   class          Gate No.          Kms.

Lifting Barrier                      /Flap                                   /Chain

TVU                                    Year

Interlocked                           or                                        Non-interlocked

Telephone provided             or/not provided

Normal position of gate      Open to Road Traffic          Closed to Road Traffic

Road signs                           Speed Breaker                     Whistle Board

Type of Road                      Pucca                                   Kuchha

Visibility (In meters)

Gradient, if any

No. of accidents during last two years


Drivers Particulars




Date of Birth


Family members




Head Quarter




Breathalyser test

(Positive: Intoxication)

(Negative: Without Toxication)

At the time of signing on:


After accident:

Date of Appointment


Promoted as Asstt. Driver


Promotion as Goods Driver


Promotion as Pass.Driver


Promotion as Mail/Exp Driver


Date of Medical Examination

Passed:                        Next due:

With or without glasses


Date of Refresher

Passed:                        Next due:

Date of Safety Camp

Passed:                        Next due:


Automatic section         Ghat section

Safety category Grading


Psycho Test




Nominated Loco Inspector


Signing on/Off


Rest availed before duty


Last trip on the section


Previous history of accident, if any